Last Updated: November, 2025

Welcome to PoshPay (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of the PoshPay mobile application, website, wallet services, and all related financial features (collectively, the “Services”).

By creating an account or using PoshPay, you agree to comply with these Terms.
If you do not agree, please stop using the Services immediately.

1. Eligibility

To use PoshPay, you must:

• Be at least 18 years old
• Have the legal capacity to enter into a binding agreement
• Provide accurate, complete, and verifiable information
• Not be prohibited by law from using financial services

We may deny or restrict access if eligibility requirements are not met.

2. Your PoshPay Account

A. Account Creation

You must create an account to use PoshPay. During this process, you agree to provide accurate personal and identification information for KYC/AML compliance.

B. Account Security

You are responsible for:

• Keeping login information confidential
• Not sharing your account with others
• Securing your device and authentication codes

Notify PoshPay immediately if you suspect unauthorized access.

C. Accuracy of Information

You agree to keep your information updated. PoshPay may request additional verification at any time.

3. Use of Our Services

You agree not to use PoshPay for:

• Fraud, scams, or unlawful activity
• Money laundering or terrorist financing
• Unauthorized or suspicious transactions
• Abusive, threatening, or harmful behavior
• Interfering with the Services or bypassing security features

Violation may result in immediate account suspension or termination.

4. Wallets, Payments & Transactions

A. Wallet Functionality

PoshPay provides digital wallet services that allow you to:

• Store funds
• Make payments
• Transfer money
• Fund betting wallets
• Pay bills
• Purchase tickets or other supported products

B. Transaction Limits

Transaction limits may vary depending on:

• Verification level
• Regulatory requirements
• Risk assessments
• Usage patterns

C. Fees

Certain transactions may incur fees. All fees will be displayed before you complete a transaction.

D. Reversals, Chargebacks & Fraud

PoshPay may reverse a transaction or restrict funds if:

• Fraud is suspected
• Required by law or regulatory agencies
• A chargeback is initiated
• The transaction violates these Terms

5. Compliance With KYC/AML Regulations

PoshPay complies with financial regulations. You agree to:

• Submit valid identity documents
• Provide additional verification when required
• Allow us to run security and compliance checks

If you fail to comply, PoshPay may limit or close your account.

6. Third-Party Services

PoshPay works with third-party partners to provide core features such as:

• Payment processing
• Identity verification
• Bank transfers
• Card services
• Cloud hosting and analytics

We are not responsible for the actions or failures of third-party providers but will take reasonable measures to ensure security.

7. Intellectual Property

All trademarks, designs, software, content, and branding associated with PoshPay are owned by PoshPay.
You may not copy, modify, distribute, or reverse-engineer any part of the Services.

8. Privacy & Data Protection

Your use of PoshPay is governed by the PoshPay Privacy Policy.
By using our Services, you consent to the collection and use of your information as described in the Privacy Policy.

9. Account Suspension & Termination

PoshPay may suspend or terminate your account if:

• You violate these Terms
• You provide false or misleading information
• Fraudulent or suspicious activities are detected
• Required by law enforcement or regulators

Upon termination:

• Access to your account may be restricted
• We may hold or release funds as required by law
• You remain responsible for any outstanding obligations

10. Service Availability

PoshPay is provided “as is”.
We do not guarantee:

• Uninterrupted service
• Error-free operations
• Perfect security
• Compatibility with all devices

We may modify, suspend, or discontinue certain features at any time.

11. Limitation of Liability

To the fullest extent permitted by law, PoshPay is not liable for:

• Loss of funds due to your negligence
• Technical issues caused by your device or network
• Errors from third-party providers
• Delays in payment processing
• Lost profits, data, or business opportunities

Our total liability for any claim will not exceed the service fees you paid (if any) in the 90 days before the incident.

12. Indemnification

You agree to indemnify and protect PoshPay from claims, damages, or expenses arising from:

• Your use of the Services
• Violation of these Terms
• Misuse or fraudulent activities
• Disputes involving your account or transactions

13. Updates to These Terms

PoshPay may update these Terms at any time.
Changes will be communicated through the app, email, or website.
Continued use of the Services means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of Nigeria .
Any disputes will be resolved through arbitration or in the appropriate courts of that region.

15. Contact Information

For enquiries, complaints, or support, please contact:

PoshPay Team
11, Ogundana street off Allen Avenue Ikeja, Lagos
Email: poshpaylimited@gmail.com
Phone: 08101356387
Website:poshpay.ng