Effective Date: 29 June 2026
Last Updated: 29 June 2026

These Terms of Service govern your access to and use of the PoshPay website, mobile application, wallet, financial services and related products.

By creating an account or using PoshPay, you agree to these Terms of Service. If you do not agree with these Terms, you should not use our services.

1. About PoshPay

PoshPay is a digital banking and financial services platform providing users with access to a range of financial, payment and lifestyle services.

Depending on availability and eligibility, PoshPay may provide services including:

• Digital wallets
• Money transfers
• Wallet funding
• Airtime and data purchases
• Cable TV payments
• Electricity payments
• Betting wallet funding
• Flight ticket booking
• Gift card purchases
• Investment products
• Referral programmes
• Other financial and lifestyle services

Not every service may be available to every user or at all times.

2. Eligibility

To use PoshPay, you must provide accurate information and meet applicable eligibility requirements.

Certain services may have additional requirements relating to:

• Age
• Identity verification
• KYC
• Account status
• Transaction history
• Regulatory requirements
• Service eligibility

PoshPay may refuse or restrict access to a service where required by law, regulation, risk controls or our internal requirements.

3. Account Registration

When creating a PoshPay account, you agree to provide accurate, complete and current information.

You must not:

• Create an account using false information
• Impersonate another person
• Create an account for fraudulent purposes
• Allow unauthorized persons to use your account
• Provide inaccurate KYC information

You are responsible for keeping your account information current.

4. KYC and Verification

PoshPay may require users to complete KYC verification before accessing certain services.

This may include providing:

• NIN
• BVN
• Selfie verification
• Identification documents
• Other information required for verification

Failure to complete required verification may limit your ability to use certain PoshPay services.

PoshPay may also conduct additional verification where necessary.

5. Your PoshPay Wallet

Eligible users may receive a virtual wallet account following the required registration and verification process.

Your wallet may allow you to:

• Hold funds
• Receive money
• Send money
• Fund your wallet
• Pay for services
• Review transaction activity

You must not use your wallet for unlawful activities, fraud, money laundering, terrorist financing or any other prohibited activity.

6. Money Transfers

PoshPay may allow users to send and receive money across Nigerian banks.

You are responsible for confirming recipient information before authorizing a transaction.

Once a transaction has been initiated, cancellation or reversal may not always be possible.

Where a transaction fails, is reversed or requires investigation, processing may take additional time.

7. Deposits and Wallet Funding

Users may be able to fund their PoshPay wallet through supported bank transfer or other available funding methods.

You should ensure that funds are sent using the correct account and transaction information provided by PoshPay.

PoshPay may delay, reject or review transactions where necessary for security, verification, compliance or technical reasons.

8. Bill and Lifestyle Services

PoshPay may provide access to services including:

Airtime and Data

Airtime and data purchases may be available for supported networks, including MTN, Airtel, Glo and 9mobile.

Cable TV

Supported cable television services may include DSTV, GOTV and Startimes.

Electricity

Electricity payment services may include supported providers such as PHCN, Ikeja Electric and Eko.

Betting Wallet Funding

Where available, PoshPay may support funding for selected betting platforms.

Flight Tickets

PoshPay may provide flight ticket booking through supported airline APIs or local aggregators.

Gift Cards

PoshPay may provide gift cards from supported providers and platforms.

Third-party service availability may change without notice.

9. Posh Invest

PoshPay may provide investment opportunities through Posh Invest.

Available investment plans may include durations such as:

• 3 months
• 6 months
• 12 months

Available plans and applicable returns may vary.

Where applicable, investment returns may accumulate daily and may be reflected in an investment or ROI wallet.

The investment lifecycle may generally involve:

Investment → Daily ROI Accumulation → Maturity → Withdrawal Request

Investment products are subject to their specific terms, eligibility requirements and applicable regulatory requirements.

Users should carefully review the terms applicable to an investment before committing funds.

10. Investment Risks

Investments involve financial risk.

Past or projected returns should not automatically be interpreted as a guarantee of future performance unless expressly stated in the applicable investment documentation.

Users should review the specific terms, risks, duration, returns and withdrawal conditions applicable to an investment before participating.

11. Withdrawals

Where an investment reaches maturity and withdrawal is available, users may be required to submit or confirm their account details for processing.

Withdrawal processing may require additional verification and may take time depending on the applicable process.

12. Referral Programme

PoshPay may provide a referral programme through which eligible users receive a unique referral code.

The PoshPay requirements specify a 3% commission on qualifying transactions/investments of referred users, subject to the applicable programme rules.

Referral earnings may depend on eligibility, successful qualifying activity and other conditions.

PoshPay reserves the right to modify referral rates, eligibility requirements, qualifying activities and programme rules.

Fraudulent referrals, self-referrals, duplicate accounts or attempts to manipulate the programme may result in the cancellation of referral rewards and possible account restrictions.

13. Micro-Loans

PoshPay may provide or facilitate micro-loan opportunities for eligible users and business owners.

Eligibility may take into consideration factors including:

• Transaction volume
• KYC information
• Guarantors
• Other applicable eligibility criteria

Loan availability, amounts, interest, repayment schedules, fees and eligibility requirements will be governed by the applicable loan agreement or product terms.

14. Fees and Charges

Certain PoshPay services may attract fees, charges or applicable third-party costs.

Where applicable, fees will be communicated to users before or during the relevant transaction.

Third-party providers may impose additional charges.

PoshPay reserves the right to introduce or modify fees subject to applicable requirements and appropriate notice.

15. User Responsibilities

You agree to use PoshPay responsibly and lawfully.

You must not use PoshPay to:

• Commit fraud
• Launder money
• Finance illegal activities
• Conduct unauthorized transactions
• Circumvent security controls
• Misrepresent your identity
• Abuse referral programmes
• Attempt to gain unauthorized access
• Interfere with the operation of the platform
• Use the platform for prohibited activities

You are responsible for all activities conducted through your account unless you can demonstrate that they were unauthorized and appropriately reported.

16. Account Security

You are responsible for protecting your login credentials, passwords, authentication information, devices and other account access information.

You should immediately notify PoshPay if you believe:

• Your account has been compromised
• Your credentials have been exposed
• An unauthorized transaction has occurred
• Someone has gained unauthorized access to your account

PoshPay may temporarily restrict an account or transaction where necessary to protect the user, the platform or other parties.

17. Service Availability

We aim to provide reliable and accessible services, but we do not guarantee that PoshPay will always be available or uninterrupted.

Services may occasionally be unavailable due to:

• Maintenance
• System upgrades
• Technical failures
• Network problems
• Third-party provider issues
• Banking or payment infrastructure interruptions
• Security incidents
• Circumstances outside our reasonable control

18. Third-Party Services

Some PoshPay services depend on third-party providers, including banks, payment processors, utility providers, telecommunications companies, airlines, gift-card providers and other service providers.

The availability and performance of those services may depend on the relevant third party.

Third-party services may also be governed by their own terms and policies.

19. Intellectual Property

All intellectual property associated with PoshPay, including its branding, logo, website design, software, content, graphics and other materials, belongs to PoshPay or its applicable licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell or commercially exploit PoshPay intellectual property without appropriate authorization.

20. Privacy

Your use of PoshPay is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.

21. Suspension and Termination

PoshPay may suspend, restrict or terminate your access to the platform where:

• You violate these Terms
• You provide false information
• Your account presents security or fraud risks
• You engage in prohibited activity
• Required KYC is not completed
• We are required to do so by law or regulation
• We reasonably believe the account is being misused

Where appropriate and legally permitted, we may provide notice regarding restrictions or termination.

22. Limitation of Liability

To the extent permitted by applicable law, PoshPay will not be responsible for losses resulting from circumstances outside our reasonable control, including third-party service interruptions, telecommunications failures, banking infrastructure failures, unauthorized access resulting from compromised user credentials, or events beyond our reasonable control.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

23. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, services, technology, legal requirements or business operations.

Updated Terms will be published through our website or application.

Your continued use of PoshPay after an updated version becomes effective constitutes acceptance of the revised Terms, subject to applicable law.

24. Governing Law

These Terms shall be interpreted and governed in accordance with the applicable laws of the Federal Republic of Nigeria.

Any dispute relating to these Terms or your use of PoshPay shall be handled in accordance with applicable Nigerian law and the appropriate dispute-resolution mechanisms.

25. Contact PoshPay

For questions, complaints, account issues or enquiries regarding these Terms:

PoshPay

Address:
11, Ogundana Street, Off Allen Avenue,
Ikeja, Lagos State, Nigeria

Email: info@poshpay.ng

Phone: +234 803 925 4703

Website: poshpay.ng